Quality Clauses for Outsourcing


1.     CERTIFICATIONS: Supplier shall provide a “Certification of Compliance” that material and/or articles meet all provisions of this Purchase Order. Certifications must accompany each production release delivered against this purchase order and must contain as a minimum the following:


·    Purchase Order Number.

·    Part number (must include the part’s drawing number).

·    A statement that the material conforms to the applicable specifications.

·    A statement that conformance test reports and/or inspection records are on file,  

    subject to examination at your facility or at the point of   manufacture..

·    Signature of authorized agent, and title.                                                      


2.     INSPECTION SYSTEM: Unless otherwise specified on the face of this purchase order, the Supplier shall

have an adequate inspection system for maintaining control of materials/products fabricated/manufactured in their facility. Calibration procedures must meet, as a minimum, the requirements of ISO 17025 or ANSI Z-540. Supplier’s inspection system may be periodically audited by DEXTER DESIGN personnel and/or by its customers.


3.     ESCAPMENT NOTIFICATION: Supplier shall notify DEXTER DESIGN within 48 hours in writing of any nonconforming product when detected after delivery, including the DEXTER DESIGN PO and any applicable lot or batch numbers.


4.     APPROVED FACILITIES: It is the Supplier’s responsibility to utilize only approved facilities for processing (such as Magnetic, X-ray or Zyglo Inspection, heat treating, plating, anodizing, etc.) used in performance of work relating to this order. Work performed by non-approved facilities is subject to rejection. See clause #26 for additional details.


5.     PRESERVATION AND PACKAGING REQUIREMENTS: Unless otherwise specified, the Supplier shall maintain controls to assure the accomplishment of preservation, packaging, arid shipping requirements of this order. The use of best commercial practices shall not relieve the Supplier of responsibility for packaging in a manner   that   will ensure receipt at DEXTER DESIGN in an acceptable condition.


6.     DEXTER DESIGN FURNISHED MATERIALS FOR SPECIAL PROCESSES: Unless otherwise specified, all materials furnished for special processing shall not be under shipped. Rejected materials shall be identified and segregated from acceptable materials. Rejected materials shall be returned to DEXTER DESIGN for disposition.


7.     DEXTER DESIGN FURNISHED RAW MATERIALS: Unless otherwise specified, materials furnished to Supplier’s shall be used in the manufacture of articles specified in this order. Materials scrapped in excess of allowable tolerance, shall be (at DEXTER DESIGN’s option) replaced by vendor or purchased from DEXTER DESIGN at its cost plus any special charges.


8.     DEXTER DESIGN FURNISHED TOOLING/EQUIPMENT: Unless otherwise specified, all tooling and equipment furnished for this order shall be maintained in good condition and used for the manufacture of articles for DEXTER DESIGN. Tooling/equipment shall be available for examination by DEXTER DESIGN’s personnel and/or returned to DEXTER DESIGN upon request or termination of this order.  Supplier is responsible for timely calibration of all such tools.


9.     RECORDS: Supplier shall maintain all manufacturing, inspection and test records for at least minimum of (10) years after the date of shipment to DEXTER DESIGN.  These records must be legible, readily identifiable, easily retrievable and stored in a manner to protect them from any potential damage. Supplier shall also establish the means to disposition any non-conforming records.  DEXTER DESIGN will have the right of access by the organization, their customer, and regulatory authorities to all involved in the order and to all applicable records.


10.    CHANGE CONTROL:  DEXTER DESIGN must be notified of any changes that affect an approved part or process, prior to the implementation of the change. 


11.   CHANGE OF OWNERSHIP, LOCATION AND/OR QUALITY SYSTEM:  Supplier shall notify DEXTER DESIGN in writing, if there is a change of ownership, location and/or quality system.  This notification should be given as early as possible, before the changes are implemented.




12.   SUPPLIER QUALITY PROGRAM: Supplier shall have an established Quality program or Inspection system, whose procedures are in accordance or compliant with: If required by contract


A.     ISO 9001/AS 9100

  ISO 9003


13.   GOVERNMENT INSPECTION AT SOURCE: Government inspection is required prior to shipment from your plant. Upon receipt of this order, promptly notify the Government Representative who normally services your plant so that appropriate planning for Government inspection can be accomplished. On receipt of this order, promptly furnish a copy to the Government Representative who normally services your plant or, if none, to the nearest Army, Navy, Air Force, or Defense Supply Agency inspection office. In the event the representative or office cannot be located, our purchasing agent should be notified immediately. If called out.


14.   GOVERNMENT INSPECTION AT DESTINATION: Material subject to Government Inspection at DEXTER DESIGN. If called out.


15.   TEST REPORTS: Test reports shall be submitted containing the results of tests with indicated conformance to applicable specifications. These reports must be identifiable with the materials furnished. DEXTER DESIGN Purchase Order number must be typed on all copies. 


A. Chemical Test Report as noted.

B. Physical Test Report as noted.

C. Functional Test Report as noted.

      D. TEST COUPONS:  Test coupons representing product type, thickness, finish, etc. as per

Purchase Order shall be forwarded to DEXTER DESIGN with each shipment, as requested.


a)     The methods and the type of critical processing to be used (subject to limitations imposed because of propriety information).

b)     The location within the processing cycle where inspections will take place.

c)     The attributes of the product, which will be inspected at each inspection point.

d)     The materials and methods of preservation and packaging to be used to protect the product.

e)     The handing and transportation precautions necessary to protect the product.



16.   STATISTICAL PROCESS CONTROL SYSTEM:  If specified on the face of this purchase order, the Supplier shall have an adequate statistical process control (SPC) system for maintaining acceptable Cp and Cpk levels on specific “Key Characteristics” of its products. Supplier’s SPC system may be periodically audited by DEXTER DESIGN personnel and/or by its customers.


17.  PRODUCTION SAMPLES: Supplier shall provide samples with each lot/batch of materials/components, as requested.


Note:      All samples must consist of original parent material to be supplied, complete with all required design coatings. All samples must be processed through all process stages along with the lot/batch of production materials that samples represent. Certification of Compliance/Conformance must state that samples are representative of production materials/components and were processed through all production processes with the lot/batch of production material.